Clarity on my mobile bill please
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Clarity on my mobile bill please
21-01-2017 4:28 PM - edited 21-01-2017 4:29 PM
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Why when I started my mobile on 14th and paid a month upfront is my next payment due on the 27th?
I could understand it if it was from the same DD or even bank account as my home phone or internet account but as it's from a totally separate account and seperate DD I don't see the relationship between the 2.

Re: Clarity on my mobile bill please
21-01-2017 4:35 PM
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Hi @Mayfly,
Thanks for getting in contact with us about your bill.
This bill would have been produced automatically and should be for £0.00, as your first Direct Debit is actually 6 weeks from the SIM activating.
If you'd like me to check all this for you, on your account, feel free to send me a Private Message.
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