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Clarity on my mobile bill please

All Star
Posts: 1,558
Thanks: 422
Fixes: 1
Registered: ‎04-06-2009

Clarity on my mobile bill please

Why when I started my mobile on 14th and paid a month upfront is my next payment due on the 27th?


I could understand it if it was from the same DD or even bank account as my home phone or internet account but as it's from a totally separate account and seperate DD I don't see the relationship between the 2. 

Not applicable

Re: Clarity on my mobile bill please

Hi @Mayfly

Thanks for getting in contact with us about your bill. 

This bill would have been produced automatically and should be for £0.00, as your first Direct Debit is actually 6 weeks from the SIM activating. 

If you'd like me to check all this for you, on your account, feel free to send me a Private Message.