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Checking if access to Roam like Home

FIXED
weemo
Newbie
Posts: 1
Registered: ‎11-11-2021

Checking if access to Roam like Home

Hello,

I am not able to find if I have Roam like Home enabled by checking my account.

I saw on another thread a similar question and they got help from plusnet through private messaging. Can anyone help please?

4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
Thanks: 10,341
Fixes: 1,603
Registered: ‎21-04-2017

Re: Checking if access to Roam like Home

Fix

Thanks for your post @weemo and welcome to our Community Forums.

All accounts that were signed up circa-November 2016 should have Roam Like at Home automatically enabled.

Feel free to private message me the following details and we can confirm though. Smiley

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
pbt
Hooked
Posts: 5
Thanks: 2
Registered: ‎13-11-2020

Re: Checking if access to Roam like Home

Is it OK if I do the same @Gandalf ?

pbt
Hooked
Posts: 5
Thanks: 2
Registered: ‎13-11-2020

Re: Checking if access to Roam like Home

Although I have had access in the past - I really just want to ensure that it hasn't been lost since I set up a new contract earlier this year.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
Thanks: 10,341
Fixes: 1,603
Registered: ‎21-04-2017

Re: Checking if access to Roam like Home

No problem @pbt 

I've just messaged you back now

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet