Checking if access to Roam like Home

[#1]

Hello,

I am not able to find if I have Roam like Home enabled by checking my account.

I saw on another thread a similar question and they got help from plusnet through private messaging. Can anyone help please?

[#2 · Accepted solution]

Thanks for your post @weemo and welcome to our Community Forums.

All accounts that were signed up circa-November 2016 should have Roam Like at Home automatically enabled.

Feel free to private message me the following details and we can confirm though.

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

[#3]

Is it OK if I do the same @Gandalf ?

[#4]

Although I have had access in the past - I really just want to ensure that it hasn't been lost since I set up a new contract earlier this year.

[#5]

No problem @pbt 

I've just messaged you back now