Changing ring time MMI not working

[#1]

I did what this guys suggested:

Hello @Bluecat2 I am deeply sorry to hear our Mobile service team were unable to assist you with this matter.

To alter the length of time that your phone rings before diverting to voicemail, you simply need to enter dial the following code.

You can increase the ring time to 30 seconds.

Simply dial the following code:- 

**61*(Your Mobile Number)*11*30# - this will increase the settings to 30 seconds.

You can either enter +44 or 0 when typing in your mobile number.

Hope this information helps.

Should you require any further assistance, please do get back in touch with us.

Best wishes.

It does not work for me   See photo

Getting hacked off as evertime I phone Plusnet I am waiting 20mins for a reply

[#2]

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@petrolhead wrote:

Simply dial the following code:- 

**61*(Your Mobile Number)*11*30# - this will increase the settings to 30 seconds.

You can either enter +44 or 0 when typing in your mobile number.

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I think it's the answer phone number 07870020555 not your mobile number may be wrong been wrong may times but if that other does not work try that

[#3]

Just found this

It's easy to change how long you'd like calls to your mobile to last before they go to voicemail. You can set it in 5 second increments up to 30 seconds, just by dialling the number below.

**61*+447870020555*11*30#

If you'd like the delay to be shorter, just replace the 30 at the end with 25, 20, 15, 10 or 5.

[#4]

But if you read my first post thats is axactly what was suggested and it does not work

[#5]

I have read your first post you said Your mobile number ?

It should be PlusNets answer phone number not your own

The 07870020555 number works I've used it many times on various phones

If you are going to put posts on the Forum the information should be correct   

**61*(Your Mobile Number)*11*30# 

[#6]

I have read your first post you said Your mobile number ?

It should be PlusNets answer phone number not your own

The 07870020555 number works I've used it many times on various phones

BT and EE use different numbers

If you are going to put posts on the Forum the information should be correct   

You put

**61*(Your Mobile Number)*11*30# 

[#7]

Ah right, sorry, I wrongly assumed you just used that number as an example.

Just to clarify, instead of doing what I have been told to do by Plusnet I dont put my number in I use the voicemail number?

EDIT:  I tried using that number and it worked, many thanks

Why on earth was Plusnet telling me to use my mobile nunber ******* muppets!