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Changing account owner and payments

Newbie
Posts: 2
Registered: ‎31-03-2019

Changing account owner and payments

Hi,

I have set up a mobile sim only for our 19 year old grandson who is a Britith Citizen but has only just come to UK. He didn't have a bank account initially so I have been paying the direct debit.

He now has a bank account.

How do we "transfer" the account/payments over to him? Is there an easy way to do this?

Or should he just pay me by standing order and then I keep paying as usual?

Suggestions would be welcome.

Thank You

2 REPLIES 2
Newbie
Posts: 2
Registered: ‎31-03-2019

Re: Changing account owner and payments

I forgot to say that I also have a Plusnet SIM only deal....if that makes any difference.

Thanks

Plusnet Help Team
Plusnet Help Team
Posts: 1,858
Thanks: 201
Fixes: 79
Registered: ‎06-08-2018

Re: Changing account owner and payments

Hi there @GaryTheGolfer,

 

It would be best to contact our mobile support team on 500 from the Plusnet mobile number or 0800 079 1133. You can also change these details via the member centre here.

 

Please let us know if there is anything else we can help with.

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team