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Changed my plan but still charged the old price

Stranger
Rising Star
Posts: 87
Thanks: 3
Fixes: 1
Registered: ‎09-05-2014

Changed my plan but still charged the old price

Changed my 6Gb SIM only plan that I was paying £6.55 p/month for as it was due to go up to £7.49 and I wasn't using the 6Gb, to a 5Gb SIM only 12 month plan at £6 p/month however, I've been charged £6.55 approx 2 weeks after my new plan was supposed to take effect.

Can anyone tell me why I haven't been charged the £6 as I was assured that I wouldn't see a price rise until March/April 2024?