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Cannot receive calls from EE customers

Brew_24
Newbie
Posts: 4
Thanks: 2
Registered: ‎19-05-2018

Cannot receive calls from EE customers

I cannot receive calls from EE customers (I believe this has been going on for some time.) Somebody posted similar in 2019, and was advicesd to PM a fixer. I would like to do the same!

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,113
Thanks: 9,743
Fixes: 1,536
Registered: ‎21-04-2017

Re: Cannot receive calls from EE customers

Thanks for your post @Brew_24 

I'm sorry to see you're unable to receive calls from EE customers.

Could you drop me a PM with the following details so we can take a look at this for you?

+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
 
When sending me a PM, please include a link to this topic. We'll then message you back as soon as we can.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Brew_24
Newbie
Posts: 4
Thanks: 2
Registered: ‎19-05-2018

Re: Cannot receive calls from EE customers

Hi G, I rang 500 and after a brief conversation the young lady said she would send me a replacement SIM to see if that does the trick. I'll try it and if still not fixed will get back to you with PM.