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Cancelling sim contract

FIXED
mickley
Newbie
Posts: 1
Registered: 31-03-2017

Cancelling sim contract

I purchased a mobile contract in December. I was never able to use it correctly in the phone required so I cancelled it in January. I had already paid 2 £5 bills and only used it for a couple of short tests of a few seconds. I still keep getting emails billing a monthly charge even though the SIM was cancelled in January. I have tried to use the customer contact system but go round in circles - it offers me a mobile contact option, but I cannot use this as the SIM does not work..

 

How do I make contact,.without incurring large land-line bills.

 

 

 

 

1 REPLY
Community Veteran
Posts: 38,206
Thanks: 898
Fixes: 54
Registered: 15-06-2007

Re: Cancelling sim contract

Fix

use the 0800 079 1133  number