cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling monthly rolling mobile SIM only contract from abroad

imnotcominghome
Hooked
Posts: 5
Thanks: 2
Registered: ‎09-07-2021

Cancelling monthly rolling mobile SIM only contract from abroad

I'm currently outside of the UK with no plans to return in the near future.  I currently have a monthly rolling SIM only contract that I wish to cancel.  I know from previous experience that the plusnet numbers provided are not available from abroad.  Does anyone know how I can action this cancellation online.  Thanks

4 REPLIES 4
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: Cancelling monthly rolling mobile SIM only contract from abroad

Hi @imnotcominghome

 

What an exciting new venture, where have you moved too? Smiley

 

If you still have the sim with you, you can call 500 and it will connect to our team and if you don't, please can you PM me your mobile number as well as your full name? 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
imnotcominghome
Hooked
Posts: 5
Thanks: 2
Registered: ‎09-07-2021

Re: Cancelling monthly rolling mobile SIM only contract from abroad

Hi @SammyM 

Apologies I didn't see this.  I've PM my details to you.

Many thanks

Peter

 

 

 

Ash24
Hooked
Posts: 5
Registered: ‎22-03-2018

Re: Cancelling monthly rolling mobile SIM only contract from abroad

Hi Sammy,

 

I have the same issue. I moved abroad and cannot call 500 or 0800 079 1133.

Would you be able to assist me?

 

Thanks in advance.

 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,872
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Cancelling monthly rolling mobile SIM only contract from abroad

Hi there, we have a number we can be reached from overseas: +447953966500

 

Please give that a try and I hope the big move has worked out well for you!

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team