Cancelling SIM account

[#1]

Hi, I'd like to cancel my mobile contract but the phone lines are constantly busy and I can't cancel via live chat for some reason.  I'm not leaving because I'm unhappy with the service, I've been given a work mobile which I'm allowed to use for personal use and don't want two phones.  Can't someone please just cancel this for me?

[#2]

Hi @cb5150, I'm really sorry, we can't cancel the service via the forums I'm afraid and you'd need to call the cancellations team direct on 08000791133 (option 3.), as I type there isn't a call queue.