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Cancelling SIM account

Posts: 1
Registered: ‎11-12-2018

Cancelling SIM account

Hi, I'd like to cancel my mobile contract but the phone lines are constantly busy and I can't cancel via live chat for some reason.  I'm not leaving because I'm unhappy with the service, I've been given a work mobile which I'm allowed to use for personal use and don't want two phones.  Can't someone please just cancel this for me?

Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Cancelling SIM account

Hi @cb5150, I'm really sorry, we can't cancel the service via the forums I'm afraid and you'd need to call the cancellations team direct on 08000791133 (option 3.), as I type there isn't a call queue.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team