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Cancelling 30 day sim

madka
Newbie
Posts: 5
Registered: ‎21-11-2015

Cancelling 30 day sim

I put in a request for my PAC number and then received an email saying plusnet were sorry that i was thinking of leaving and to ring 500 if i wanted to discuss changing data allowances.

Does this mean that once I port my number you accept I have cancelled?

I will also be cancelling my direct debit.

 

 

 

 

 

2 REPLIES 2
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Cancelling 30 day sim

Yes, that's what a PAC is for.
I wouldn't be too hasty in cancelling your DD in case you either owe or owed a pro-rata payment.
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newagetraveller
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Registered: ‎03-08-2012

Re: Cancelling 30 day sim

As indicated by dvorak, no requirement to phone. If you have the PAC from P/net then just give that to the new provider. They will do the rest, e.g. port your number to them. Once the number has ported then your P/net will be cancelled automatically.

Also, as advised, do not cancel the P/net DD until any monies owed to them or due to you has been finalised and your new provider is up and running.