Cancelling 30 day sim
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Cancelling 30 day sim
11-11-2021 8:34 AM
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I put in a request for my PAC number and then received an email saying plusnet were sorry that i was thinking of leaving and to ring 500 if i wanted to discuss changing data allowances.
Does this mean that once I port my number you accept I have cancelled?
I will also be cancelling my direct debit.
Re: Cancelling 30 day sim
11-11-2021 8:46 AM
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I wouldn't be too hasty in cancelling your DD in case you either owe or owed a pro-rata payment.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Cancelling 30 day sim
11-11-2021 9:55 AM - edited 11-11-2021 9:56 AM
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As indicated by dvorak, no requirement to phone. If you have the PAC from P/net then just give that to the new provider. They will do the rest, e.g. port your number to them. Once the number has ported then your P/net will be cancelled automatically.
Also, as advised, do not cancel the P/net DD until any monies owed to them or due to you has been finalised and your new provider is up and running.
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