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Cancelled services, No confirmation.

FIXED
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Newbie
Posts: 4
Registered: ‎05-11-2018

Cancelled services, No confirmation.

Hi I cancelled my service on Nov 10 with an end date set for Dec 9th. I have had no confirmation of cancellation by email or text as yet. I have lost voice due to flu, so posting here rather than getting on the blower is preferred at the moment.

Is this normal to happen?
1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 1,203
Thanks: 135
Fixes: 53
Registered: ‎26-03-2018

Re: Cancelled services, No confirmation.

Fix

Hi @YoungGazz,

I'm sorry to hear that you're feeling under the weather. If you'd like to send me a private message including your mobile account number, your full name and full home address with your postcode included, I'd be happy to take a look into this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team