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Cancel sim only mobile

Cherry88
Newbie
Posts: 2
Registered: ‎25-05-2021

Cancel sim only mobile

Hello,

 

My number ported to o2 today, do I need to also contact plusnet to cancel my deal? It's a sim only deal with no contract.

 

Thanks Smiley

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,704
Thanks: 6,670
Fixes: 1,102
Registered: ‎21-04-2017

Re: Cancel sim only mobile

Hi @Cherry88 I’m sorry to see you’ve moved from us. If you’ve ported your number away to another provider, we’ll automatically close your account down and issue your final bill within 30 days. The final bill may be a pro-rata refund if we owe you anything or a charge if you do.

Let us know if there are any problems. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team