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Can’t send texts to 5-digit numbers

Mags2
Interested
Posts: 2
Registered: ‎20-04-2021

Can’t send texts to 5-digit numbers

Why can’t I send texts to 5-digit numbers. I have an iPhoneX and it’s been suggested that this may be down to my contract provider.
2 REPLIES 2
jab1
Aspiring Legend
Posts: 11,013
Thanks: 3,603
Fixes: 134
Registered: ‎24-02-2012

Re: Can’t send texts to 5-digit numbers

@Mags2 Welcome to the forums. Plusnet do not support short-codes as they are the 'budget' brand of the BT stable, and as a result, you only get a basic service, as I do with 'Smarty' - the budget brand of Three.

John
Mags2
Interested
Posts: 2
Registered: ‎20-04-2021

Re: Can’t send texts to 5-digit numbers

Thank you - I suppose this means I’ll have to look elsewhere as these short codes are getting used more widely these days. Many thanks