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Can't send texts or make calls

Laura2504
Dabbler
Posts: 20
Thanks: 2
Registered: ‎30-11-2018

Can't send texts or make calls

I've just noticed I can't send texts yet again! Can't make calls either. Why does this keep happening? Is anyone else having problems? Thanks

5 REPLIES 5
stelyn1
Newbie
Posts: 1
Registered: ‎17-01-2019

Re: Can't send texts or make calls

Had the same problem, but now  resolved,  seems nothing posted by Plusnet to its `customers' explaining the fault ?

RobC
Pro
Posts: 1,126
Thanks: 96
Fixes: 3
Registered: ‎03-12-2016

Re: Can't send texts or make calls


@Laura2504 wrote:

Why does this keep happening? Is anyone else having problems? Thanks


 

Regularly, despite plusnet system status constantly being 'nowt to see here'

 

 

Show us ONE just ONE real, defined benefit for the British public from Brexit

Brexit Promised cake .... But just delivers a stream of Cack
... and expects us all to just swallow it
Brexit - Built from Bovine Manure by Bots
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Can't send texts or make calls

Hi all 

Thanks for getting in touch regarding this. 

We have been made aware that this issue is now resolved, can you please confirm if your services are now back up and running? 

I understand that this must have caused some inconvenience to yourself, please accept my apologies for the temporary lack of service which you suffered. 

Please get back in touch should you require any further assistance. 

Kind Regards, 

MoR
 

RobC
Pro
Posts: 1,126
Thanks: 96
Fixes: 3
Registered: ‎03-12-2016

Re: Can't send texts or make calls


@MasterOfReality wrote:

Hi all 

Please get back in touch should you require any further assistance. 

Kind Regards, 

MoR
 


Hi Plusnet

Please get in touch via the service status page when you have issues

 

not so kind frustrated regards

Smee

Show us ONE just ONE real, defined benefit for the British public from Brexit

Brexit Promised cake .... But just delivers a stream of Cack
... and expects us all to just swallow it
Brexit - Built from Bovine Manure by Bots
BadgersMoon
Newbie
Posts: 1
Registered: ‎18-01-2019

Re: Can't send texts or make calls

No... it's still not resolved... can't make calls or send texts, just tried to call myself using the work phone and all I get is the engaged tone, not even my voicemail.

Please get it sorted.