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Can't send a text to get PAC

FIXED
addyeddy
Dabbler
Posts: 10
Registered: ‎19-04-2016

Can't send a text to get PAC

Thought I'd get my PAC by texting 65075, but it won't let me!
Is this common?
4 REPLIES 4
MisterW
Superuser
Superuser
Posts: 13,302
Thanks: 4,637
Fixes: 339
Registered: ‎30-07-2007

Re: Can't send a text to get PAC

Fix

No, it should work fine. The facility was enabled back in July last year, see here https://community.plus.net/t5/Mobile/With-OFCOMs-new-Text-To-Switch-PAC-procedure-fast-approaching/t...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

addyeddy
Dabbler
Posts: 10
Registered: ‎19-04-2016

Re: Can't send a text to get PAC

Thanks for that, it was just me being cautious as it came up with the same message I got when I used to try and enter competitions. Took a chance and it went through.

Am I right in thinking Plusnet no longer offer handsets, have searched high and low and can't find any mention.
MisterW
Superuser
Superuser
Posts: 13,302
Thanks: 4,637
Fixes: 339
Registered: ‎30-07-2007

Re: Can't send a text to get PAC

I think the last time handsets were mentioned was back in 2018 in this thread https://community.plus.net/t5/Mobile/When-will-you-be-able-to-purchase-mobile-handsets-off-plusnet/t... . I'm pretty sure that its now a SIM only offer.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

addyeddy
Dabbler
Posts: 10
Registered: ‎19-04-2016

Re: Can't send a text to get PAC

Thanks again.