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Can't read "Your latest bill..." emails in Outlook

sherbrooke-pn
Dabbler
Posts: 12
Registered: 31-07-2007

Can't read "Your latest bill..." emails in Outlook

I have MS Outlook (Office 365, version 1702 (Build 7870.2031)) and for some reason the billing emails from plusnet mobile cannot be displayed and I have to click on the option to view the email in a web browser.

 

Anyone else have this problem/know how to fix it?

2 REPLIES
Community Veteran
Posts: 38,216
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: Can't read "Your latest bill..." emails in Outlook

have you got it set for plain text only

sherbrooke-pn
Dabbler
Posts: 12
Registered: 31-07-2007

Re: Can't read "Your latest bill..." emails in Outlook

Hi @Oldjim, no, other HTML emails from Plusnet (broadband and mobile) are fine as are HTML emails from other people. It's just this particular email I have never been able to read directly in Outlook.