Can't make calls

[#1]

I can't seem to make calls. I have 4G reception. It doesn't change wherever I go

[#2]

Hi @Birnie

I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.

I can see you've spoken with our support team who have ordered a new SIM card for you. 

If you're still having issues once it arrives let me know