Please help, I'm on holiday in Stockholm and I have no mobile connection. I phoned customer services 2 days before I travelled and advised them I was about to go abroad and they said that roaming was enabled on my account. However nothing!
I have
- turned the phone off and on several times
- tried changing automatic network selection to manual
- turned data roaming off and on (I need it off though)
I can't even phone customer services for obvious reasons. And Chat is offline (maybe it's too early in the morning in the UK) and there is no other way to raise a fault like you can on Plusnet broadband. Grr. Please can someone from customer services get in touch so I can get some assistance please?!
