Can't access Facebook Messenger (and other apps) on mobile data
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17-01-2023 9:23 AM
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I switched to Plusnet Mobile about 3 weeks ago and I've noticed that when I'm using the network (without WiFi) I can't access some social media apps including Facebook, FB Messenger, and Twitter. I've tried wiping my iphone but this hasn't fixed it so I can only assume the blockage is on Plusnet's end somehow. Anyone know a way to fix this?
Fixed! Go to the fix.
Re: Can't access Facebook Messenger (and other apps) on mobile data
17-01-2023 10:32 AM
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Good morning,
Have you had the Adult Content lock removed
If not call 500 from your PlusNet mobile
Re: Can't access Facebook Messenger (and other apps) on mobile data
17-01-2023 10:35 AM
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> Have you had the Adult Content lock removed
Nope, wasn't aware that Facebook Messenger would be considered "Adult Content".
17-01-2023 10:44 AM
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There have been many posts on here about it before
I would give it a try
Hope it helps and works for you
Let us know
Re: Can't access Facebook Messenger (and other apps) on mobile data
09-02-2023 10:12 AM
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Re: Can't access Facebook Messenger (and other apps) on mobile data
09-02-2023 10:19 AM
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Yes, it fixed it for me. They have an adult content block automatically enabled that, for some reason, also blocks Facebook + Messenger as well as other messaging apps (like Signal). Call them to remove the content block, or find a mod on here who can do it for you. Either way, you'll need your account details.
Re: Can't access Facebook Messenger (and other apps) on mobile data
09-02-2023 10:20 AM
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Re: Can't access Facebook Messenger (and other apps) on mobile data
09-02-2023 10:23 AM
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Yeah, Plusnet Mobile details. They'll ask for your payment and sort code details.
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- Can't access Facebook Messenger (and other apps) o...