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Can send/receive text when out of data

FIXED
Fedup1981
Newbie
Posts: 3
Thanks: 1
Registered: ‎28-01-2019

Can send/receive text when out of data

When my son has used all his data he can’t send or receive text messages. Including iMessage. Why is this? He can only do it when he’s at home on WiFi.

I’m on another network and my unlimited texts and calls aren’t linked to my data.

Any idea anyone? TIA
5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 14,583
Thanks: 5,415
Fixes: 385
Registered: ‎30-07-2007

Re: Can send/receive text when out of data

iMessages are sent using data and therefore need either a Wifi connection or cellular data availability.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
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Fixes: 1,482
Registered: ‎11-01-2008

Re: Can send/receive text when out of data

Fix
You can turn text messages on for when iMessages isn't available under Settings > Messages > Send as SMS - that may help with the sending part.
Not sure on receiving.
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Fedup1981
Newbie
Posts: 3
Thanks: 1
Registered: ‎28-01-2019

Re: Can send/receive text when out of data

Thank you I didn’t realise that
Fedup1981
Newbie
Posts: 3
Thanks: 1
Registered: ‎28-01-2019

Re: Can send/receive text when out of data

Thank you, that’s resolved it
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Can send/receive text when out of data

Glad to hear it Smiley
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'