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Can only send texts to numbers prefixed with 0044

EdWhite01
Newbie
Posts: 1
Registered: 11-05-2018

Can only send texts to numbers prefixed with 0044

Hi,

I have purchased a new phone and have put my Plusnet sim into it. Everything works apart from not being able to send texts to any numbers in my contacts that are not prefixxed with 0044.

I can reply to text messages from people whose numbers are not prefixed with 0044 in my contacts when they send texts to me.

The phone is android, as was the previous one.

Does anyone have any ideas on how to fix this issue?

Thanks

Ed

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 860
Thanks: 158
Fixes: 29
Registered: 25-11-2016

Re: Can only send texts to numbers prefixed with 0044

Hi EdWhite01,

Thanks for getting in touch with us!

This does sound as if it could be the handset settings. I would advise to contact the handset manufacturer regarding this for more information and advice. 

If not, you're more than welcome to leave this open for our Community members to help in any way they can. 

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team