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Can only send SMS text to some numbers

DylanJR
Hooked
Posts: 6
Registered: ‎13-03-2018

Can only send SMS text to some numbers

Starting about an hour ago it seems I can only send SMS texts to certain numbers, texts sent to other number I get a "Failed to send" message...

4 REPLIES 4
DylanJR
Hooked
Posts: 6
Registered: ‎13-03-2018

Re: Can only send SMS text to some numbers

About 5 mins ago can now SMS to all numbers again. A bit strange...

JonoH
Hero
Posts: 4,346
Thanks: 1,596
Fixes: 157
Registered: ‎29-09-2011

Re: Can only send SMS text to some numbers

Hi @DylanJR

Thanks for letting us know, there was an intermittent outage that briefly impacted services for a small number of our customers.

This should now be resolved. Sorry for the inconvenience.

 

 Jono H
 Plusnet Community Manager
Macc2018
Rising Star
Posts: 82
Thanks: 11
Registered: ‎28-12-2017

Re: Can only send SMS text to some numbers

I am sorry to say that its not been fully fixed as i am still without texts and no data.

Poor show from PN today with ref to this.
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Can only send SMS text to some numbers

I am sorry about this @Macc2018, I have replied to your earlier post but just to let you know the outage finished at 17:00 yesterday. Can you let us know if you are still experiencing issues? - Maddy