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Can i order a new sim here?

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Hooked
Posts: 7
Registered: ‎04-09-2018

Can i order a new sim here?

Surprised you cant do it online, can order a new sim here?

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8 REPLIES 8
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Moderator
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Registered: ‎11-01-2008

Re: Can i order a new sim here?

Ordering a sim online is working for me ok.
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Hooked
Posts: 7
Registered: ‎04-09-2018

Re: Can i order a new sim here?

I cant find the option, how do i find it?

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Moderator
Moderator
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Registered: ‎11-01-2008

Re: Can i order a new sim here?

Do you mean a new sim or replacement?
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Hooked
Posts: 7
Registered: ‎04-09-2018

Re: Can i order a new sim here?

replacement, new phone needs to be a micro sim.

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Moderator
Moderator
Posts: 24,234
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Registered: ‎11-01-2008

Re: Can i order a new sim here?

That’s a bit different then, think you will need to call CS.
But I would have thought the existing SIM should pop out to be micro.
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Hooked
Posts: 7
Registered: ‎04-09-2018

Re: Can i order a new sim here?

I have a nano, it needs to be the bigger micro version.

 

I heard you could do it on the forums as the phones are busy.

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Plusnet Help Team
Plusnet Help Team
Posts: 812
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Registered: ‎24-04-2017

Re: Can i order a new sim here?

Hi @Viytalic, thanks for getting in touch. If you could please drop me a private message with the following information then I'll happily get this actioned for you.In order to pass security on the account can you please confirm over private message your:
-Mobile number
-Full name and if you're the account holder
-Full address
-Last 2 digits of sort code and account number
-Date of birth

 Ben Devine
 Plusnet Help Team
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Newbie
Posts: 1
Registered: ‎06-06-2020

Re: Can i order a new sim here?

Hi, can I order a new SIM online or would I need to call? 

I've have a look and cannot find any options to order online. 

Many thanks. 

Fawzy