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Can You Get Mates Rates Added After Joining PlusNet Broadband Later ?

TheWeeBear
Grafter
Posts: 32
Thanks: 2
Registered: 25-12-2016

Can You Get Mates Rates Added After Joining PlusNet Broadband Later ?

Hi there, was just curious if I can get a little more data added after signing up to PlusNet mobile a few months back.

 

I got a special offer at the time of £4 for 500MB, 500 mins and 5000 texts which is great for the money.

 

The reason I'm asking is that my fibre broadband has been down for a few days and I've been using my mobile and 500MB is next to nothing of course and it would be nice to have a little more data during this time.

 

Normally I never use any data as I'm constantly on Wi-Fi.

 

Just thought I would ask to see if anything could be added data wise now that I'm with PlusNet for my broadband too.

 

Knowing my luck I probably can't get mates rate now, but thought I'd ask anyway, if you don't ask, you don't get. LOL

 

PS I like my £4 PM, so don't want to change to a higher tariff as it suits me fine normally.

 

Thanks.

3 REPLIES
Shep41
Aspiring Pro
Posts: 154
Thanks: 46
Fixes: 1
Registered: 31-05-2017

Re: Can You Get Mates Rates Added After Joining PlusNet Broadband Later ?

I joined plusnet mobile months before my fibre and phone service went live, once my services went live I rang plusnet mobile and had mates rates set up. Just give them a call on 500 from your plusnet mobile
TheWeeBear
Grafter
Posts: 32
Thanks: 2
Registered: 25-12-2016

Re: Can You Get Mates Rates Added After Joining PlusNet Broadband Later ?

it's worth a try, thanks for that Shep41.

Plusnet Help Team
Plusnet Help Team
Posts: 232
Thanks: 50
Fixes: 10
Registered: 13-07-2017

Re: Can You Get Mates Rates Added After Joining PlusNet Broadband Later ?

You can certainly tariff migrate onto a Mates Rates plan at any time, and Mates Rates are available on any standard tariff.

 

As your previous offer was a special promotion, we wouldn't be able to double the data on this plan. However, there are some great Mates Rates offers available! You can take a look at all of our Mates Rates offers here: https://www.plus.net/mobile/plans/sim-only/existing-customer-offer/

 

Finally, if you find a tariff you like the look of, you can also get everything sorted here on the forum if you prefer - simply send me, or any of my fellow pink-named colleagues, a message to get started Smiley

 Michael Williams
 Plusnet Help Team