cancel
Showing results for 
Search instead for 
Did you mean: 

Can I have the adult lock removed please?

berktrapdoor
Newbie
Posts: 4
Registered: ‎02-12-2021

Can I have the adult lock removed please?

Hi, new to Plusnet, and need this filter removed please.

 

It seems to filter all sorts of weird stuff, so please could this be removed.

 

Many thanks.

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,542
Thanks: 10,222
Fixes: 1,596
Registered: ‎21-04-2017

Re: Can I have the adult lock removed please?

Welcome aboard @berktrapdoor 

Sure, but we'd need to pass our data protection checks first.

Would you be able to private message me the following information?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
JustAUser24
Newbie
Posts: 1
Registered: ‎03-01-2022

Re: Can I have the adult lock removed please?

Hi do you think you could help me as well, I did call today and was told it would be removed after 2 hours but I still have the same issue