Can I have the adult lock removed please?

[#1]

Hi, new to Plusnet, and need this filter removed please.

It seems to filter all sorts of weird stuff, so please could this be removed.

Many thanks.

[#2]

Welcome aboard @berktrapdoor 

Sure, but we'd need to pass our data protection checks first.

Would you be able to private message me the following information?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

[#3]

Hi do you think you could help me as well, I did call today and was told it would be removed after 2 hours but I still have the same issue