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Can I get the adult content lock lifted?

P-good
Newbie
Posts: 1
Registered: ‎14-08-2021

Can I get the adult content lock lifted?

It filters all sorts of weird stuff alongside adult sites, kind of a pain, would rather just have it removed please.
2 REPLIES 2
southerner
Aspiring Pro
Posts: 579
Thanks: 57
Fixes: 1
Registered: ‎27-11-2013

Re: Can I get the adult content lock lifted?

You'll probably need to take the audio walk of shame and call in to get it switched off on 500. Not sure why PN can't use the ID by credit card method other operators do. And you're right it doesn't just block 'adult sites' in the literal sense. Good luck.
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,258
Thanks: 6,852
Fixes: 1,139
Registered: ‎21-04-2017

Re: Can I get the adult content lock lifted?

Hi @P-good I'm really sorry for the long delay of a staff response. If you haven't got this sorted, drop me a private message with the following details and we’ll be happy to take a look. This information will pass our data protection checks.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team