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Calls while in Turkey

Dabbler
Posts: 11
Registered: ‎05-03-2019

Calls while in Turkey

Hi All,

Im going on holiday to Turkey and have my spending cap set on £0. 

I would like to konw what will happend if someone rings me from the Uk, will i recieve the call or will the call not connect at all.

If the call goes to my voicemail, will i get charged, even though my spending cap is on zero. Do i need to get my voicemail switched off before i travel abroad or not?

Thanks in advance for any help.

 

6 REPLIES 6
Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Calls while in Turkey

Switch your voice mail off, you are charged for receiving calls in Turkey so beware. I have always used wifi only and made calls on whatsapp through wifi as that is free.

Dabbler
Posts: 11
Registered: ‎05-03-2019

Re: Calls while in Turkey

Thanks for the reply mort7890,

I will get voicemail switched off before i go, just to be on the safe side.

Do you know what happens if spending cap is on zero and you get called from the Uk.

Will the person get through to me or will they get a dead tone?

Thanks.

 

Plusnet Help Team
Plusnet Help Team
Posts: 8,115
Thanks: 983
Fixes: 399
Registered: ‎01-01-2012

Re: Calls while in Turkey

If I'm 100% honest I'm not sure.

The team who we need to speak to who would know aren't in today but they are tomorrow.

I'll get an answer off them and then post back here.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Dabbler
Posts: 11
Registered: ‎05-03-2019

Re: Calls while in Turkey

Hi Matthew,

Thankyou for the reply.

i just want to make sure of this, just in case someone needs to contact me. If they cant get through then i can always raise the spending cap to allow incoming calls.

kind regards.

Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Calls while in Turkey

To be on the safe side I would increase the spending cap, just in case you need to text as they cost as well.

Plusnet Help Team
Plusnet Help Team
Posts: 778
Thanks: 104
Fixes: 58
Registered: ‎02-05-2017

Re: Calls while in Turkey

Hi @akbsms, thanks for your patience.

 

If you're wanting to ensure you do still receive calls while in Turkey I would recommend increasing your smart cap to ensure the calls do come through.

 

Let us know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team