Calls never redirect to voicemail
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- Re: Calls never redirect to voicemail
Calls never redirect to voicemail
09-02-2017 2:55 PM - edited 09-02-2017 2:55 PM
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If I miss a call it never directs to voicemail, just rings until the person on the other end gives up calling.
Is this usual? Do I need to set up voicemail? I have dialled 555 and can get to the part where I am told there are no new messages and I can change my greeting (I haven't set a custom greeting) - what could the problem be?
Re: Calls never redirect to voicemail
09-02-2017 4:54 PM
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Re: Calls never redirect to voicemail
09-02-2017 4:59 PM
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I'm on a Nexus 5 running Android Nougat. Voicemail settings are set to 555.
Re: Calls never redirect to voicemail
09-02-2017 5:01 PM
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Thanks.
In your voicemail settings, can you input the number 07870020555. This is the long voicemail number rather than the short.
Give that a try and let me know how you get on.
- Rebeka
Re: Calls never redirect to voicemail
09-02-2017 5:03 PM
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Re: Calls never redirect to voicemail
09-02-2017 5:04 PM
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Ok no worries.
- Rebeka
Re: Calls never redirect to voicemail
09-02-2017 7:00 PM - edited 09-02-2017 7:01 PM
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The change made no difference. Callers are not put through to voicemail and the call just times out.
Re: Calls never redirect to voicemail
10-02-2017 9:14 AM
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Hi gravel,
If you could send me a private message, I'll be able to investigate this further.
- Rebeka
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