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Calls direct to voicemail

Rising Star
Posts: 242
Thanks: 21
Fixes: 2
Registered: ‎12-09-2010

Calls direct to voicemail

In the last day or so I've started getting voicemail notifications without any phone ringing or incoming calls in the call or missed call log.


Has anyone else experienced this and does anyone from PN mobile know if there's been any changes that would cause this strange effect?Huh

If I call my mobile from another phone, it rings as normal, so something strange is happening that other calls that don't leave messages just appear on the voicemail. The phone has been in a good coverage area and therefore on the GSM network each time.



Plusnet Help Team
Plusnet Help Team
Posts: 1,879
Thanks: 406
Fixes: 91
Registered: ‎22-01-2018

Re: Calls direct to voicemail

Hello @grahamn,


We are not aware of a wider issue on with this. Can ask if the same occurs in a different handset?


When you call your mail box does it advise that there are any voicemails there?


If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team