cancel
Showing results for 
Search instead for 
Did you mean: 

Calling 09 numbers?

al6000al
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: 20-12-2016

Calling 09 numbers?

So, I have been trying to vote for Eurovision tonight (I know, but I am an adult and capable of making my own mistakes). Neither the short code mobile nor the "full" 09 number will connect.

Is this another example of Plusnet trying to save me from myself (aka providing a sub par service), or am I just unlucky?

Cheers

Al
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Calling 09 numbers?

Hi al6000al!

Thanks for getting in touch with us!

At present, the system doesn't support the use of short code numbers, so I'm afraid any attempts to connect will be unsuccessful. 

With regards to the 09 number you dialled, this is classed as a Premium Rate number; you'll need to ensure that your Premium services are enabled on the account for you to make calls to this service.

If you send me a private message, I can certainly check this for you!

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team