Buying another mobile number SIM
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Buying another mobile number SIM
31-12-2019 1:01 PM - edited 31-12-2019 1:01 PM
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Hi all
I already have an account and a mobile number with Plusnet. If I want to add another (and port) SIM, how the process works? Is another number added to my current Plusnet account and I will have two numbers/SIMs? Can I operate them individually and independently as required? How do I get bills- do I get one bill for each number or do I get a combined bill?
Thanks
Solar
Re: Buying another mobile number SIM
31-12-2019 1:28 PM
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Each SIM will have a different account and be managed completely independently of the other(s)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Buying another mobile number SIM
31-12-2019 10:53 PM
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Thanks- so with one email, I can have two Plusnet accounts?!
Re: Buying another mobile number SIM
01-01-2020 7:44 AM
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@Solarpower03 I dont think the email address is used for anything other than correspondence on a mobile account so I dont see why 2 accounts cant use the same email, although we would need a PN staffer to confirm that.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Buying another mobile number SIM
01-01-2020 8:08 AM - edited 01-01-2020 8:09 AM
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@Solarpower03 wrote:
Thanks- so with one email, I can have two Plusnet accounts?!
I have 3 mobile accounts using the same email address (and bank account), so it is definitely possible
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Buying another mobile number SIM
01-01-2020 2:16 PM
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Hi @Solarpower03, thanks for getting in touch.
You can have more than one account with the same email address. Your bills for each account would be issued separately rather than just one big bill
Let us know if you need anything else
Re: Buying another mobile number SIM
13-01-2020 11:08 AM - edited 13-01-2020 11:09 AM
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Thanks- ordered the second SIM today. I will port the number later. I am wondering when I am sent details for online account login?
Re: Buying another mobile number SIM
14-01-2020 2:26 PM
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Hi there, you should have been asked to set up a password as part of the process of signing up the account. You'd just need that and the mobile number of the SIM in order to log in. If you're unsure of the right password it can be reset here: https://www.plus.net/my-account/mobile/jsf/pages/ForgotPassword.xhtml - Adam
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