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Bolt on not working
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Bolt on not working
03-06-2019 4:01 PM
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Can anyone please advise how to get my data bolt on to work? I've had the confirmation text and checked my account, so I can see the data is there but I can't connect when I'm away from WiFi.
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Re: Bolt on not working
03-06-2019 4:42 PM
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Hi @Vickydoo
Thanks for getting in touch.
When a bolt-on is applied it sometimes needs a restart of your handset for the data to become available - could you fully power down your handset, turn it back on and let me know if the data is available?
Best wishes
Dave
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Re: Bolt on not working
03-06-2019 5:05 PM
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I think that's worked. Thank you so much!
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Re: Bolt on not working
03-06-2019 5:08 PM
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No problem at all - anything else you need, just drop us a line.
Best wishes
Dave
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