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Blocking Premium Rate SMS

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Community Veteran
Posts: 551
Thanks: 57
Fixes: 4
Registered: ‎26-09-2015

Blocking Premium Rate SMS

Hi,

I've been reading up on some of the scams that involve people receiving texts that are charged to their phone account.  Regular advice seems to be to reply to the text with "STOP ALL", but of course we can't do that from a Plusnet phone.  Nor presumably can we report it by texting to 7726.  It's a cop out in any event as this would at best only stop future charges from that scammer, you are still liable for the cost of the first message.

Is there a way we can tell Plusnet to block any paid for text?

I don't know how it would work with Plusnet's smart cap. I've seen reports referring to other providers where charges of this sort built up as a debt in spite of their cap.

Any comments welcome

Tony S