Basic newbie questions
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Basic newbie questions
Basic newbie questions
07-01-2020 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello - I beg your indulgence for a complete novice to smartphones. I'm planning on buying my first one very soon and I see Plusnet have an offer of £7 a month for their service (I already have broadband and landline with them). Would that allow me access to the internet through Plusnet (I wouldn't use it that much) and as many calls and texts as I liked without further charge? It seems very cheap for that.
Is it simple to set up once I buy the smartphone?
TIA - sorry if my questions appear naive!
Re: Basic newbie questions
07-01-2020 5:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Even if you don't give plusnet your custom, all data usage (but not calls or texts) would be free when you are using your Plusnet WiFi (ie made from home) regardless of your provider.
"In The Beginning Was The Word, And The Word Was Aardvark."

Re: Basic newbie questions
07-01-2020 5:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good afternoon isolarion72
Yes you would be able to access the internet either via your home internet by using your home hub that would be part of your house allowance or the phones Wi-Fi that usage would come off the mobile allowance
When you buy the phone make sure it's unlocked and 4G
What phone to buy depends on how deep your pockets are but look around don't just jump in as the prices vary considerably for the same phone
I have purchased my last two Samsung phones from Argos on Ebay for refurbished
http://www.ebaystores.co.uk/argos?aspectFilter=%7B%7D&sortOrder=BestMatch&inCategory=9355
Brian A
Re: Basic newbie questions
07-01-2020 6:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you for your replies and advice. I missed out a vital piece of information - at the moment I don't have wifi - my internet connection is wired. Does that make a difference?
Apologies again for my ignorance!
Re: Basic newbie questions
07-01-2020 6:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Wired is faster and more reliable, but otherwise no difference. 😀
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Basic newbie questions
08-01-2020 1:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Okay, thank you all. I have just one more basic question: when I sign up with Plusnet mobile will it involve Plusnet sending me a SIM card in the post before I can use the phone? Or can I obtain a SIM card from somewhere else?
Re: Basic newbie questions
08-01-2020 1:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnet will send you a sim card in the post
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page