Appy Days!

[#1]

Appy days! Our new mobile app is now live and ready to download. Track your data usage, see what you’re spending, add a Bolt-on, check your account and get access to so much more quite literally right at your fingertips.

Download it from the App Store and the Google Play store now and let us know what you think. You could even leave us a nice review if you’re feeling generous.

[#2]

Can't get this damn thing to set up.

Askes for mobile number and password... What password?

I have tried all the options to reset/register but nothing happens...

Not impressed at all. 

[#3]

Hello @Helmetfire,

The app asks for a password you would have set up when you first signed up for our services, if you have forgotten this password you can follow this link www.plus.net/forgotpassword.

[#4]

@Mads, for mobile account passwords isn't it this one?

[#5]

My apologies, thanks for clearing that up @pjmarsh.

[#6]

No matter which browser I use, clicking the reset button does not work; nothing happens.

[#7]

@Helmetfire, when clicking that link, that @pjmarsh mentions above, what error messages are you getting up?

[#8]

I enter my mobile number and then my email address, click 'Reset' and nothing happens, and no error messages.

As I say, I have tried in three different browsers with the same result.

[#9]

Sounds like a time-out or cookies. I would suggest clearing your cache and cookies on the browser you are using enter into the URL: https://www.plus.net/my-account/mobile/jsf/pages/ForgotPassword.xhtml. Let us know how you get on.

[#10]

It took seven attempts, but I finally got it to work...

Now all I need to do is get it set-up on my wife's phone... Think I'll leave that for a little while 🙂

Thanks one and all for your help.