Anybody else not being able to access deals from comparison sites?
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Anybody else not being able to access deals from comparison sites?
09-08-2023 12:08 PM - edited 09-08-2023 12:08 PM
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They seem to be all using URL redirection via dobleclick.net which is not working for me (I get HTTP Error 400). This has been going on for at least a week.
I was able to access the deal I want (with Virgin) by copying/pasting and decoding the redirection URL by hand, but I was wondering has anyone noticed this?
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:18 PM
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Perhaps you should post some URLs of sites that don't work for you to see if anyone else has a problem ?
- otherwise we would only be guessing what you might be looking at !
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:20 PM
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Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:21 PM - edited 09-08-2023 12:26 PM
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All working for me
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:22 PM - edited 09-08-2023 12:23 PM
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Thanks. It could be my adblock, although I added them to the exceptions, but will double-check.
To clarify, have you tried clicking on the deals? The ones that take you to the operatros' sites.
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:29 PM
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I have "Adblock Plus" enabled, and it has blocked something on all of those sites - but each comparison site seems to show complete information as you can see in my screenshots above
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:32 PM - edited 09-08-2023 12:32 PM
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I think you misunderstood.
I am not talking about the sites themselves, but the redirections after you click on a deal.
I see the same sites just fine.
After clicking on a deal, they redirect to an URL like this:
which is not working
It's as if it's an issue with doubleckick.net
edit: the url seems to be removed automatically from my post, but I think you get the idea
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 12:57 PM
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@pkw, the link you've posted to doubleclick is giving me a 400 error on both my Plusnet connection and another one, but following your earlier links to the other sites and clicking on the deals gets me through to the sites that it should. I tried quite a few, including one to Virgin Media as that was referenced in the doubleclick link.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 1:05 PM
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I tried again, and on all three sites, I can click on the button next to the deal, and get to the next page showing the details, and I've gone all the way through to the checkout.
This on my Plusnet connection but non-Plusnet DNS
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 1:25 PM
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From all three of your comparison sites I get through to this (same for each) -
Re: Anybody else not being able to access deals from comparison sites?
09-08-2023 2:32 PM
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@pjmarsh wrote:
@pkw, the link you've posted to doubleclick is giving me a 400 error on both my Plusnet connection and another one, but following your earlier links to the other sites and clicking on the deals gets me through to the sites that it should. I tried quite a few, including one to Virgin Media as that was referenced in the doubleclick link.
That is very curious, as what you're saying is the link I posted gives you 400 but the exact same link from the site works.
I'm still at a loss what's causing it but I don't think I'm going to investigate it further.
Re: Anybody else not being able to access deals from comparison sites?
10-08-2023 11:13 AM
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The culprit turned out to be a Chrome extension called ClearURLs. I had installed it for tidying up URLs from Amazon for easy sharing on Whatsapp etc, and forgot I even had it.
Re: Anybody else not being able to access deals from comparison sites?
10-08-2023 11:25 AM
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LOL !
At least you discovered what was causing your problem.
.
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