cancel
Showing results for 
Search instead for 
Did you mean: 

Another furious porting delay!!!

gazbiggs
Newbie
Posts: 1
Thanks: 1
Registered: ‎14-12-2016

Another furious porting delay!!!

Hi all,

 

I wish I'd looked here before signing up for two new SIMs...

What on earth is going on with Plusnet and porting existing numbers?

Nobody in Customer Services seems to have a clue what's going on!

 

If they were as keen to sort the issue as they are to want to close my two new accounts - things could be a lot different...

 

To say I am furious is an understatement...

And to be told by two different CS reps that I have a working service (with a - so that should make things OK attitude) further fuels my fury!

So, can I determine whether the port has been started yet?

Regards

gazbiggs

 

 

1 REPLY 1
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Another furious porting delay!!!

Complaints process here https://www.plus.net/help/legal/complaints-code-of-practice/

Ex - Plusnet Customer (2009 - 2023) now with BT