Hi all to say that I am unhappy annoyed frustrated and just totally peed off is an understatement, I went on holiday aug 7 for 2 weeks to turkey never used my phone over in turkey and turned off my mobile data n roaming just used hotel WiFi since I’ve been back and only been back just over a day I have had my fone cut off I managed to make 3 calls then had nothing since, my fone bill has gone up and now been cut off, I was sent a new SIM card as adviser thought this may be the problem, received today and went to activate it and got told my account has been put into pending with no explanation asked why plusnet said they can not tell me why and said they don’t know how long this would be like this, doesn’t help and I have family and small kids plus work use as well, I am still paying for this awful service, can’t even cancel my contract, I have never had dealing with a provider that has ever treated me like this so now stuck in a rut with no way to turn and just sit and wait
