Adult content block
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Adult content block
Adult content block
12-07-2020 1:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Adult content block
13-07-2020 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @prentice1985,
Thank you for getting in touch. We can remove the adult content block on your account, but will just need to run through some data protection checks first. Please can you send me the following over on a private message?
- Your full name and confirmation that you're the account holder
- Your mobile number
- Your full address, including the postcode
Please add another comment to this thread once you've done that so that we can ensure this is picked back up for you.
Re: Adult content block
17-07-2020 3:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Adult content block
14-08-2020 10:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Adult content block
21-08-2020 10:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Adult content block
24-08-2020 10:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @prentice1985, thanks for getting back to us and I'm sincerely sorry your previous responses look to have been missed. I have attempted to give you a call this morning in hopes to get your request actioned but unfortunately couldn't get through to you. I will be looking to give you another call tomorrow morning around 9am/10am to hopefully help action this request for you.
Alternatively, if you drop me a private message with all the below information then I'll get the adult content filter removed for you.
In order to pass security on the account can you please confirm your:
-Mobile Number
-Full Name and if you're the account holder
-Full Address
-Last 2 digits of sort code and account number
-Date of birth
Again, my apologies this still hasn't been actioned for you and I'll be looking to resolve this as swiftly as possible moving forwards.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page