Adult Content lock

[#1]

Hello,

Please can you remove the adult content lock from my mobile account?

Thank you.

[#2]

Thanks for your post @Anonymous and welcome to our Community Forums.

Sure, drop me a private message with the following info to pass our data protection checks.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

[#3]

Just dial 555 and speak to someone, it's much quicker (I hear). And no need to blush if a female answers your call 😂

[#4]

I would try 500

555 is to retrieve messages    😉😉😉

[#5]

Ha ha! I meant 500 🤣

[#6]

Moderators Note: Personal information removed

[#7]

Can my content lock be removed too

[#8]

Hi there,

I'm really sorry for the delayed response.

If you've not got content lock removed yet, send me a private message with your full name and mobile number.

When private messaging, could you provide a link to this thread? Our staff PM’s go through a centralised system, so I may not personally message you back, but there’s a good chance I may do as there’s only a few of us from the team who help out on our Community Forums.

[#9]

Hi can i get my adult content unlocked please

[#10]

I can see you've private messaged me and we'll message you back as soon as possible