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Adult Content lock

Anonymous
Not applicable

Adult Content lock

Hello,

Please can you remove the adult content lock from my mobile account?

Thank you.

9 REPLIES 9
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Adult Content lock

Thanks for your post @Anonymous and welcome to our Community Forums.

Sure, drop me a private message with the following info to pass our data protection checks. Smiley

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
andyt1970
Grafter
Posts: 194
Thanks: 6
Registered: ‎19-12-2019

Re: Adult Content lock

Just dial 555 and speak to someone, it's much quicker (I hear). And no need to blush if a female answers your call 😂

Smith7
Seasoned Pro
Posts: 619
Thanks: 356
Fixes: 3
Registered: ‎14-09-2021

Re: Adult Content lock

I would try 500

555 is to retrieve messages    😉😉😉

andyt1970
Grafter
Posts: 194
Thanks: 6
Registered: ‎19-12-2019

Re: Adult Content lock

Ha ha! I meant 500 🤣

Gfranc11
Newbie
Posts: 1
Registered: ‎01-02-2022

Re: Adult Content lock

 

 

Moderators Note: Personal information removed

Picton93
Newbie
Posts: 2
Registered: ‎01-02-2022

Re: Adult Content lock

Can my content lock be removed too
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Adult Content lock

Hi there,

I'm really sorry for the delayed response.

If you've not got content lock removed yet, send me a private message with your full name and mobile number.

When private messaging, could you provide a link to this thread? Our staff PM’s go through a centralised system, so I may not personally message you back, but there’s a good chance I may do as there’s only a few of us from the team who help out on our Community Forums.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Audiogary
Newbie
Posts: 1
Registered: ‎08-03-2022

Re: Adult Content lock

Hi can i get my adult content unlocked please

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Adult Content lock

I can see you've private messaged me and we'll message you back as soon as possible 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet