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Adding "Data bonus for broadband customers" to existing mobile user

thomasbrace
Newbie
Posts: 1
Registered: ‎26-11-2020

Adding "Data bonus for broadband customers" to existing mobile user

‎26-11-2020 12:22 PM

I've been a Plusnet mobile user for a while, and have recently decided to switch my broadband over Plusnet too. Is there any easy way to link my accounts to get the data bonus applied to my existing mobile account? I've had a good look around the site and can't see an obvious way to do it?

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MisterW
Superuser
Superuser
Posts: 14,773
Thanks: 5,539
Fixes: 395
Registered: ‎30-07-2007

Re: Adding "Data bonus for broadband customers" to existing mobile user

‎26-11-2020 12:37 PM

You will need to call mobile Customer Services and get them to change your plan to include the data bonus.

Might be worth checking the current deals https://www.plus.net/mobile/sim-only-30-day/existing-customer-offer as there might be a better deal that you could change to at the moment

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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