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Activate replacement sim

elginian
Newbie
Posts: 2
Registered: ‎14-03-2023

Activate replacement sim

How do I activate my replacement sim?

3 REPLIES 3
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,489
Thanks: 554
Fixes: 97
Registered: ‎27-11-2020

Re: Activate replacement sim

Hey there @elginian , I am going to send you a PM now just asking for details so I can pull the account up.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
elginian
Newbie
Posts: 2
Registered: ‎14-03-2023

Re: Activate replacement sim

What a crappy company! I had to call during office hours and answer loads of security questions. Why does Plusnet even have an app if it's not going to use it?

colonelross
Dabbler
Posts: 11
Thanks: 1
Registered: ‎03-05-2018

Re: Activate replacement sim

Completely agree. Customer service used to be top notch but since lockdown they've become an awful company.