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Account set up but no sim - but being billed?
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Account set up but no sim - but being billed?
21-02-2017 8:12 PM
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Hi
Am i eating through my monthly cost despite not having recieved or activated my sim?
Been a week now so that is a quarter of my monthly subscription.
Or am i mistaken ?
Seems mighty unfair if my billing is going out but not able to use the service...
Am i eating through my monthly cost despite not having recieved or activated my sim?
Been a week now so that is a quarter of my monthly subscription.
Or am i mistaken ?
Seems mighty unfair if my billing is going out but not able to use the service...
Message 1 of 3
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Re: Account set up but no sim - but being billed?
22-02-2017 7:55 AM
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Hi Frazered666,
I'll be more than happy to take a look into this for you however, unable to discuss account specifics via a public forum. Can you send me a private message so that I'm able to access your account please?
Thanks,
- Rebeka
Message 2 of 3
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Re: Account set up but no sim - but being billed?
23-02-2017 11:06 PM
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To confirm as soon as you order and sim dispatched punters are being billed. All received and ported now. Lost a quarter of the subs overall.
Message 3 of 3
(685 Views)
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- Re: Account set up but no sim - but being billed?