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Account in limbo

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Account in limbo

Yeah fingers crossed today is the day.

Can you use the SIM with the ICCID ending in 18121?

 

[edit]

I've just updated your account with that SIM now, so it's currently back in "pending", but the state should change back to "live" within a few hours. I'd try later on tonight. Keep me posted!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
DiliMadawatNgaN
Grafter
Posts: 43
Thanks: 3
Registered: ‎17-08-2018

Re: Account in limbo

Yes!!! Finally! I've got my number back!
Thanks for your help with this, you'll soon be missing my weekly griping Smiley
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Account in limbo


@DiliMadawatNgaN wrote:
Yes!!! Finally! I've got my number back!

Woo-hoo! Cheesy Thumbs_Up Sorry it took so long, but I am glad we got there finally.

 

Thanks for your help with this, you'll soon be missing my weekly griping Smiley

No problem. I think I need a holiday now. Smiley

 

As a gesture of goodwill I’m happy to leave the credit on your account but if you’d like to discuss this further I’ll be happy to call you back (on your newly re-instated number) if you like?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
DiliMadawatNgaN
Grafter
Posts: 43
Thanks: 3
Registered: ‎17-08-2018

Re: Account in limbo

Sorry for the late reply.  Thanks again for all your help, including the surprise which dropped through the letterbox yesterday Smiley

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Account in limbo

No worries at all, and I'm glad you like the surprise! Cheesy

If you need any further assistance, please feel free to give me a nudge.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet