Account in Credit

[#1]

Hi, 

I cancelled my PlusNet contract early last month. I have now just received an email to say that my account is in credit by £5.16. What exactly does this mean? 

Thanks

[#2]

Hi @Greathurst95 

Can you just confirm if you are referring to a Mobile or Fixed Line & Broadband account? 

Thanks, 

MoR

[#3]

Hi,

I am referring to a mobile account.

[#4]

Thanks for confirming that information @Greathurst95.

Could you confirm the following information:

- Your full name (if different to account holders)

- Your full address with postcode

- Your Plusnet mobile number

Via PM.

Please give us a nudge here once you have sent that info.

Thank you.