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Accidentally cancelled direct debit
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Accidentally cancelled direct debit
27-12-2021 5:34 PM
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Hello,
I have accidentally cancelled the direct debit for my mobile phone contract and can't reinstate this via my bank. I can't seen an option anywhere in the My Account area to reinstate this and currently cannot make a call as I am abroad and the phone is now not working! Any help would be much appreciated.
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Re: Accidentally cancelled direct debit
28-12-2021 3:18 PM
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Thanks for getting in touch @fudsonn
I'm afraid the only way to set up a direct debit for a mobile account is over the phone as there's no functionality built into the website to do this online. I'd recommend calling us on 0800 079 1133 from a different phone if possible.
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