Showing results for 
Search instead for 
Did you mean: 

A mobile data roaming warning

Posts: 1,046
Thanks: 529
Fixes: 16
Registered: ‎25-09-2015

A mobile data roaming warning

I've been hit by unexpected data roaming charges previously, so when I travelled recently I made sure I switched mobile data off before I left the UK. All good.

However, when I switched my phone on after installing an overseas sim (so both SIMs installed), I ran up 11MB of mobile data on the Plusnet SIM even though mobile data was still switched off. This of course blew my cap.

Now, it may be a peculiarity of my particular phone (if it started using data before checking whether it was allowed to) or it could be a generic Android "feature". Anyway, I recommend anyone travelling to a non roam like home destination to set their smart cap to £0 before you leave the UK.

Plusnet Help Team
Plusnet Help Team
Posts: 16,777
Thanks: 853
Fixes: 217
Registered: ‎27-04-2007

Re: A mobile data roaming warning

Hi @corringham, I'm sorry to see this. Could you send me a PM with your mobile number please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team