A genuine thank you

[#1]

Just to say how impressed I was by Plusnet Mobile CS this week. Bought a new phone and discovered it took a nano sim, not the micro of my earlier phone (poor research on my part)..

Called PN, who offered a replacement sim. It came the next day.

I rang to activate it - and was back in service within half an hour.

Nice when things actually work...

[#2]

Hi @Seasidepeter,

Thanks for taking the time to get in touch! I'm really glad to hear how satisfied you are with the service we provide. We aim for all transitions to be as seamless as possible, so it's great this is something you've managed to experience. 

If you ever need anything at all, please don't hesitate to get in touch and we'll be more than happy to help! -Ashleigh